Busy this morning with an article that must be written but also with disputing a bogus charge to one of my credit cards. The preliminary charge came through this morning at 5:02 AM and I woke up, saw it and thought, "I've never done business with that company…nor would I."
I called the credit card company and they suggested calling the company. They also told me this wasn't the first time this company has charged my card that amount. I missed a couple of previous transactions long ago that they cannot now be disputed. I have to wait until this charge is "posted" in three days before opening a dispute of this charge.
So I called the company five times. I got voicemail the first four but someone answered on the fifth try. A lady there says they have no record of "Evanier" on their computer and she's passing me on to their Billing Department which won't be in tomorrow and will call me Monday. By then, the charge will be posted and I can call the credit card company again to start the inquiry from their side.
I can think of a dozen different ways to make this process more efficient and reduce fraud but I figure if I could think of 'em, they could think of 'em and there are probably many good reasons why they do it the way they do it.
Okay, back to that article…