My Trip, Part 2

This posting is more or less continued from this one.

The other thing I was oddly aware of on this trip was how much of it was made possible by technology that didn't exist a decade or two ago. This is leaving aside all the improved hardware and software components which the airport, airline, rental car company, etc. employ to do what they do. I'm just talking about things I was able to do for me because of the Internet, my laptop computer, my iPad, my iPhone and a few other little inventions that handle data. Not all that long ago, I would have booked this trip by calling a travel agent I had named Brenda…or at least, I would have phoned a couple of airlines and asked them when their flights were and then I would have had to find a hotel…

Here's a probably-not-complete list of technology-type things I did that made this trip a breeze. These are not necessarily in any order…

  • Via home computer, researched flights and prices online.
  • Via home computer, booked trip online.
  • Via home computer, researched hotels online.
  • Via home computer, booked two of my three one-night hotel reservations.
  • Via iPhone, booked the other one three hours before check-in.
  • Via home computer, researched car rental rates online.
  • Via home computer, booked car rental with Hertz.
  • Via iPhone at appropriate times, confirmed all of the above.
  • Via home computer, wrote and printed out copies of my itinerary.
  • Via home computer, researched driving directions online.
  • Via home computer, uploaded addresses to Hertz NeverLost website so they would be transferred to the GPS in my rental car.
  • Via home computer, printed out driving direction maps to have along in case GPS failed or was unavailable.
  • Via home computer, researched needed addresses (restaurants, supermarkets) near hotels.
  • Via home computer, researched airports to see how to get around and where to eat during layover.
  • Via home computer, booked space at parking lot near LAX for my car while away.
  • Via home computer, transmitted various details of trip via e-mail to folks I'd be seeing on the trip.
  • Via iPhone, checked in for flights and verified departure times.
  • Via iPad during flight, used Delta app to track progress of flight (I told one flight attendant what time we'd be getting in and at what gate).
  • Via iPad during flight, used Delta iPad app to verify that my luggage had been transferred from first plane to second.
  • Via iPad during flight, used wi-fi to answer e-mail, Tweet, post on blog, play Sudoku and, using Kindle app, read books.
  • Via iPad at airports, did some of that while waiting for flights.
  • Via laptop at Indianapolis Airport, wrote much of a Garfield script, Tweeted and caught up on e-mail while waiting for flight.
  • Via laptop in hotel rooms, did some writing, e-mail, blog posting and Tweeting.
  • Via Hertz NeverLost GPS, found my way around Indiana.
  • Via iPad during business meetings, took notes and synched them with iPhone and laptop.
  • Via iPhone, located RadioShack to purchase a needed computer part.
  • Via iPhone throughout trip, kept in touch with people (calls to my home number were forwarded to it).
  • Via Bluetooth Headset, used iPhone while driving.

…and I'm sure there are others. The biggie may be that next-to-the-last one because it's like being able to carry your home phone around with you wherever you go. Remember when we had to find pay phones every hour or three and use little beepers to call in and see if we had any messages? I was actually able to handle some important matters while driving the freeway thanks to the last two. And throughout the trip, I always knew where I was, where I was going, how to get there, what to expect when I got there and so forth.

Years ago, I was the first person I knew to get a TiVo. In fact, for the first few months I had one, I had to demonstrate it to practically everyone who came over. When some asked me what good it was, I had a very simple explanation: From now on, I am in control of my TV watching. I watch what I want when I want. I do not have to rearrange my life to be home to watch a certain show or even to program its recording. The shows I want to watch are on when I want to watch them and I can pause them in the middle, go do something else, come back to them, replay something I want to see again, etc. I own my TV instead of the other way around.

In a similar way because of technology, I no longer feel as "owned" by the problems of travel. I no longer feel as disconnected from the life I've configured for myself here. I take my phone with me. I take my work with me. I know where I'm going and how to get there and a lot more about what's going to happen when I'm there. There are variables and alien experiences, true…but they now feel like the exception when I travel instead of the norm.

Just before I left L.A., I delivered a foreword I wrote for a forthcoming book. Not all that long ago, to deliver my writing would have meant printing it out on paper, stuffing it in an envelope, addressing the envelope, calculating and affixing postage and dropping it off at the post office or Fedex, and it would arrive in a day or three. Now, it means addressing an e-mail (two seconds), attaching the file and hitting "send" and the recipient, if he's checking his e-mail, will have it in well under a minute.

I did it the modern way from my home computer just before I left Los Angeles. While in Muncie, I was in a meeting with Jim Davis and other folks involved with The Garfield Show when I received an e-mail from the editor for whom I'd done the foreword. The file was somehow corrupted.

Something like that happened to me on a trip to New York about twenty years ago. I was up at the DC offices and I called home to see if I had any messages. There was one sent several hours earlier from an editor (not with DC) saying that a script I'd sent before leaving had not arrived and FedEx had no idea where it was. Could I send it again?

What I had to do back then was…

  1. Call my assistant and tell her to rush over to my house.
  2. Call her later when she was there and talk her through turning on my computer, navigating to the proper file and printing out a new copy.
  3. Tell her where to find the publisher's FedEx number and address so she could prepare a new mailing.
  4. Have her go to the FedEx office and send off a new copy.

From the time the editor left his message telling me of the need to the time the new copy was printed out and sent was about four hours and then it took 18 more for it to get to him. Plus, there was all that hassle for my assistant having to drop everything and rush to my house.

Last Thursday, I got his message instantly, hit a few commands on my iPad and he had a new copy of the manuscript three moments later. It was on my iPad, by the way, courtesy of Dropbox.

I love technological advances. I can't wait to see what we'll have twenty years from now that will make those three moments seem like an eternity of wasted time and effort.

Go See It!

A great slide show of cell phones through the years.

You know that neat little one you carry around now? A few years from now, it'll be in a gallery like this one and we can all laugh at how primitive and clunky it was.

The Outlook on Outlook

Recently, I mentioned here some problems I was having with Microsoft Outlook, which is what I use for Contacts and Calendar but not for other things like e-mail or Tasks. (I'm a Windows guy, by the way, though I sync both with an iPad and an iPhone. A lot of us Windows guys have iPads and/or iPhones and the Apple folks do a good, subtle job of making us feel like we're aliens operating on their planet.)

I said I'd solved my problems but didn't say how, which has brought much e-mail. This is just for those of you who've had problems with a sync of Outlook screwing up your Contacts list. This is apparently pretty common.

First, what I think caused my problem is that while two of my computers run Windows 7, one is still Windows XP. When the Apple folks decided to get rid of MobileME and push everyone into iCloud, they presented me with a problem of how to sync that XP computer since iCloud doesn't support XP. There's a hack/workaround on the web and I used that…but right after, I began having my sync problem. I'm assuming that was the cause so now that I've fixed my Contacts list, I'm no longer running iCloud on that computer and it will just have to go unsynced until I get around to upgrading it.

Fixing my Contacts list took a bit longer. They'd gotten full of useless, erroneous info…like appending "United States of America" to every address, no matter where the person lives. Somehow also it had a birthdate — usually wrong — listed for most of my Contacts and it kept wanting to add those dates (almost all in 2010) to my Calendar and wouldn't take "no" for an answer. There were other things I had to expunge as well. Outlook is a pain to edit in bulk so here's what I did.

First off, I created a new, empty Contacts list. Then I imported all the various backups I had on my three computers. This pulled in a few old, unwanted Contacts and would have brought a ton of duplicates had I not checked the option to not import dupes. Most did not come in. Then I saved this list and exported it into the format for Microsoft Excel. It was very easy to edit it in Excel and to wipe out the phony birthdates and to clean up the address mess, delete the rest of the dupes and to fix other problems. Then I exported this file. Then I created another new, empty Contacts list in Outlook. Then I imported the file into Outlook and all was well with the world. Or at least it was after I got rid of all the extra, inaccurate Contacts lists and backups I had. I didn't delete them because you never know what you might need later. I stuck them all in a big ZIP archive.

I still wish I had something better than Outlook for my Contacts and Calendar. Last time I asked about this, a lot of you had nominations but I couldn't find one that seemed much better and would sync, as Outlook does, with everything. One of these days…

Outlook Update

My Microsoft Outlook crisis seems to have abated but it got worse before it got better. At one point, a suggested "fix" I found on a Microsoft website caused my entire Contacts list to disappear from the computer on which I was trying it. That was bad enough…but I have iCloud set up to sync all my computers. When I lost all my phone numbers and addresses on that one computer, I thought, "Oh, well. At least I still have 'em on two other computers, my iPad and my iPhone. And as I was thinking that, iCloud "synced" everything and wiped the Contacts out on the two other computers, my iPad and my iPhone. How wonderful. Fortunately, I had a recent backup.

The backup doesn't seem to be experiencing quite as big a problem with Outlook deciding everyone is in the United States of America. It inserts that info in more places than I want it and I'm still groping for a way to turn it off. But it's no longer telling me France is in the U.S. of A. What I need to do now is find a way to delete all the bizarre birthdays I've been stuck with since I foolishly tried a utility that imported data from Facebook for anyone who was already in my Contacts list. If you are and you entered your birthday on Facebook, your birthday is now on your listing in my Contacts list except that the year has been changed to 2010. I don't know why it did that but it did that.

America is Everywhere

Okay, Microsoft Outlook 2007 has now decided that everyone I know lives in America. So even if someone's address in my Contacts list says they live in Barcelona, Spain, Outlook has fixed that so they now live in "Barcelona, Spain, United States of America."

I'm running Outlook on three separate PCs which all sync via iCloud. I have the feeling that if I call Microsoft, they'll tell me it isn't their problem; that iCloud is screwing me up. And if I call Apple, they'll tell me it's that awful Microsoft stuff I'm using and the only way to solve the problem is to switch to Mac.

Anyone have an idea that doesn't involve me throwing out thousands of dollars worth of hardware and software and starting all over?

Country Time Eliminate

I have all my contacts in Microsoft Outlook 2007. Every so often, the program seems to undergo a patriotic surge and it adds "United States of America" to the address of every contact listing. This includes contacts that are not in the U.S. if I have no address specified. For instance, I have about fifty listings which feature a foreign person's name plus either their phone number or the e-mail address. But all fifty or so of them now have "United States of America" in their mailing or street address field, which I'd left blank. Anyone have an idea how to fix this?

Scripting Stuff

My buddy Bob Elisberg has written a good, in-depth article about several software packages via which one can write a screenplay. Knowing Bob, I assume he knows what he's talking about although the only one with which I have any real experience is Movie Magic Screenwriter. I've used it from its inception, back when it was called Script Thing, and I Beta-tested various versions and made suggestions. Its whole function when it outputs numbered dialogue scripts for animation recording was put in there because I suggested it and showed its inventor how to format such documents.

I've never found a way to make it work for me as a tool for writing comic book scripts, though some other writers like it fine for that. I still make mine in Microsoft Word with an array of macros that I wrote. But I do like Movie Magic Screenwriter tremendously for all other kinds of scripts.

That is the full extent of my opinion on such software. Anything else you want to know, listen to Bob.

You've Either Got Or You Haven't Got Stylus

I don't agree with all of the computer-related columns authored by Farhad Manjoo but I'm with him when he touts the joys of iPadding with a stylus.  So what if Steve Jobs wanted us all to finger-paint on whatever we bought from him?   I don't have the daintiest fingers in the world and a stylus works much, much better for me…though not all of them.  I tried a number that were just too short and I returned to an Office Depot one brand (sorry, I don't recall which one) that was made to work with an iPad but wouldn't register at all on mine.  I also liked the idea of having a pen in my stylus for those increasingly-remote times when you need to actually write on a piece of what some still call "paper."

The Kensington model gives me a great stylus and an acceptable pen — oh, and as you can see, it has a clip on it which I also consider an absolute necessity. It's not perfect. I wish I had a wider, slightly heavier stylus with a gel-pen ink supply. I also wish that on the packaging or in the advertising for these things, they'd tell you how to buy a refill for the pen when it runs out. The Kensington says "Uses Parker ball pen refill" (which alas, does not seem to mean the Parker gel pen refills, just the ballpoint) but the other ones I've seen don't tell you. That's one of the reasons along with its length and balance that the Kensington is the best one I've found. If you want to try one out, here's an Amazon link.

Go Read It!

My pal Robert J. Elisberg has just filed his annual very-long report on the Consumer Electronics Show in Las Vegas. In it, you will read of many new inventions and services, most of which will fall neatly into one of two categories for you…

  1. I need that.
  2. Why the hell would anyone need that?

Some of those in each category will eventually fall into the other, and some in both will probably not materialize in final form or will vanish quickly. But somewhere in there you'll find one or more things which will become indispensable — in my life if not yours.

Hopeless Case

brookstonekeyboard

I made the mistake of buying one of these.  It's the Brookstone Keyboard Case for the iPad 2…and come to think of it, I made two mistakes.  One was buying it at all and the second mistake was buying it off the Brookstone website where it was a hundred bucks — forty smackers more than Amazon sells it for.

You stick your iPad in it and then the keyboard connects via Bluetooth.  It's a handsome case for carrying but I found three problems with it.  One was that flap in the front that gets in your way when you try to type.  Another is that the keyboard is a bit sluggish, lagging a hair behind your typing appearing on screen.  That's disorienting.  Then, lastly, we have the biggie: The iPad has a sensor which turns off its screen when you close its cover…but the Brookstone case doesn't make a tight enough seal so the screen stays lit, draining your battery.

It's very disappointing since I usually like Brookstone products.  Anyway, I was out for a walk last evening so I dropped by my local Apple Store to see what, if anything, they had that would be better.  It turned out they don't carry anything of the sort but I had a very nice conversation with a nice lady who worked there.  She recommended a few keyboard cases that Apple neither makes nor sells, and I guess we talked about that and iPads in general for about fifteen minutes.  It dawned on me that if Best Buy usually had employees this sharp and knowledgeable, they wouldn't be in trouble.  Every time I visit an Apple Store I'm amazed how rapidly someone rushes over to wait on me, and how they all seem to know the products and the relevant technology.

On the way out, I saw a little girl, perhaps nine years of age, playing a game on a store display iPad.  I don't know what the game was but she was having a hard time getting anywhere in it  She moaned out loud in exasperation and a store employee rushed over to see if she was okay.  She was…but I heard her ask the employee, "Do you have an app that lets you cheat on games like this?"

Go Read It!

Bob Elisberg, usually seen over on The Huffington Post, wraps up the Consumer Electronics Show for the Writers Guild's website.

Recommended Reading

My pal Robert Elisberg reports live from the Consumer Electronics Show in Las Vegas. Here's his first report and here's his second report. Do not click either unless you're prepared to read about something expensive you're going to want to buy.

Another iPhone iTem

I'm reading a lot of articles on the web like this one saying the iPhone stinks, that it drops calls the way an outfielder for the San Diego Padres drops fly balls, that it's worth paying any kind of megabuck penalty to get away from the iPhone and A.T.&T., etc. Most of these pieces seem to come from folks in or around New York and I have no doubt they're reporting accurately.

But here in Los Angeles…well, I've had A.T.&T. for around ten years now and while I find their billing plans a little confusing, I've been generally satisfied with their service. There are one or two places where calls often drop — like driving down Olympic Boulevard through Century City — but I assume every carrier has a few of those. So far, my new iPhone is proving just as reliable as my old Blackberry, which was on the same A.T.&T. contract. In the month I've had it, I've made or received about fifty calls. Only two have dropped and in each case, the problem may have been on the other end.

Seems like a lot of it depends on where you are…and also when you call. I'm rarely out, and therefore rarely on my cellphone, at rush hour. Make of this what you will.

iPhone Report

iphone03

So, I've now had an iPhone for a day shy of four weeks. Click here for the first message I posted about it and click here to read the second. This is the third and I remain happy with my purchase, especially since I went to my nearby Apple store and bought a good solid case to put it in and a good screen protector.

I first bought those things at a Best Buy and wound up tossing what I'd purchased. The case didn't work with the screen protector and the screen protector didn't protect the screen. I applied the protector sheet as per the instructions and wound up with more air bubbles than you'd find in ten episodes of Sea Hunt. But the ones I then got at an Apple store, though a bit more expensive, fit just fine. So that problem's solved. I still haven't gotten a new car mount…and won't 'til my car returns from spending the holidays at the body shop. (A little accident a few months ago, not my fault.)

What don't I like about the thing? I don't like how fast its battery depletes. I guess I was spoiled by my old Blackberry, which only had to be charged about as often as Halley's Comet went whizzing past. A full charge on the iPhone lasts about as long as it takes me to find the cord to recharge it. That wouldn't be so bad if you could open 'er up and switch out the battery but you can't. The thing's sealed tighter than Joan Rivers' face. I have a little extra plug-in battery thing but it ain't the same.

Still having a tad of trouble with the keyboard where my large hands make me feel like King Kong trying to play Clair de Lune on a toy piano…but I'm getting better.

Apps? I'm having fun with Shazam, which works as follows: When you hear a record playing on the radio or on a store's Muzak-like system or anywhere it's reasonably clear, you hold your iPhone up to it, take an audio sampling…and then Shazam scours its database, tells you what song it is and what CD it's on and gives you the option of ordering it. It's handy to carry Google around with you and I've used Open Table to make (and later, move) restaurant reservations. I like playing with Rimshot, which makes the sound effect of a rimshot and a few others. I've used Facebook to update my Facebook page and Twitterific to Twitter. They've all come in handy. I do miss (though not a lot) the dedicated TiVo programming application I had on my Blackberry.

So still glad I got the thing. And I probably will be until some new, better device comes out week after next.