Recommended Reading

Rosa Brooks complains that a majority of Americans seem to trust John McCain on handling the Iraq War, even though he's been consistently wrong on that topic and is pledging to prolong a war that most people want ended. Could this possibly have to do with the fact that (a) he's a charming guy in front of an audience, (b) he's a war hero and (c) so far, he's been running more or less unopposed, at least by Democrats?

Obviously, (c) is going to change and that may do a lot to change (a). McCain does not do well when there are contrary opinions in the room. And I also think that a certain section of the population will never get past the notion that if you want a safe America, you vote for the guy who talks toughest, has the military record and is probably Republican. That number will get whittled away as we get closer to the day of voting. Right now, those folks have the luxury of continuing to like McCain. At some point though, they're going to have to ask themselves if they really want to renew the Iraq War for another four years.

Today's Video Link

Hey, you know what would make a cute musical number? Let's dress some grown-ups up as children and have them sing a kiddy song. Oh, and make sure the women show their underwear a lot!

That's right…it's another "music video" from the forties in the "Gags and Gals" series…

me on your computer

I don't know quite how this stuff works but Tom Wolper sent me a link to listen to today's installment of Fresh Air straight to your computer. On most systems, if you right-click on that link, you should be able to save it to your harddisk for later listening. That will give you the entire hour, including the Nixon guy. I come in at about 25 minutes and 20 seconds into the show…

Nixon's the One!

This is funny. I was the second guest today on Fresh Air. The first was Rick Perlstein, the author of Nixonland: The Rise of a President and the Fracturing of America. I don't know Mr. Perlstein or his book but apparently, those who burnish and defend the name of Richard M. Nixon are not happy with what Mr. Perlstein has written.

Over at the weblog of The Richard Nixon Library and Birthplace Foundation, Frank Gannon — a longtime historian and defender of R.M.N. — writes the following…

At least on the basis of this radio interview, the author and historian and author turns out to be an effective and engaging author and polemicist. Fresh Air itself — inadvertently to be sure — provides an editorial comment by pairing Mr. Perlstein and Nixonland with another author and his book: Mark Evanier's King of Comics — a book about the comic book artist who created such Marvel superheroes as the Fantastic Four, the Incredible Hulk, and X-men.

So it turns out that Fresh Air had a theme today: comic book renderings of superheroes and supervillans.

It might interest Mr. Gannon to know that my book is actually titled Kirby: King of Comics and that it's about a man named Jack Kirby. When I recorded the interview on Monday, we taped way more than was aired…and one of the exchanges that was dropped was a discussion of how when Mr. Kirby created one of his great master villains, Darkseid, he based much of the character on the man he thought was then the most dangerous and sinister human being alive…Richard Nixon.

I don't know if that section of the discussion was dropped because they decided to have the Perlstein interview occupy the other half of the hour. But if they'd left it in, we could have had a real theme show.

me on the radio (podcast)

Here's a link to the Fresh Air segment today featuring an interview with me about Kirby. It runs a little under twenty minutes.

Baggage Claims

American Airlines has announced that, as of June 15, it's an extra $15 to check a suitcase on one of their flights. That's for your first suitcase. They already charge $25 for a second suitcase. This does not apply to international flights or to full fare coach, business and first-class customers and AAdvantage Gold, Platinum and Executive Platinum members. But it applies to most of our tickets. One can assume that most other airlines will follow the model.

One can also assume a certain amount of chaos as more people try to go the carry-on route. I don't think I've been on a flight in the last few years where the overhead bins weren't jammed to capacity, and folks had to check their carry-ons because there was no room to carry them on. So here's my question, and the first news reports of the new fee don't address this. Let's say I bring a carry-on and there's no room in the bins for it. What then? If the flight attendant says, "Sorry, sir…we'll have to check that bag," does that mean I have to pony up the fifteen bucks? Because I didn't crush and push and manage to get on the plane ahead of other people?

If the answer is yes, that'll make boarding a more cutthroat competition. If not, then let's all bring carry-ons and just check them for free at the gate. Either way, it sounds like a lot of additional problems getting the planes in the air on time.

And, uh, doesn't more carry-ons mean a longer wait at security screening points? For everyone?

American also announced they'd be cutting a number of flights…and they have some additional new fees for us. It will cost more for traveling with pets, oversized baggage and reservation services, and more to make a reservation if a human being on their payroll is involved — $20 if you use the A.A. call center reservations and $30 if you book at the airport ticket counter.

I have a feeling this will cause so many problems that the airlines will soon announce that — to serve us better — they're going to drop the fee for checked baggage and just raise ticket prices across the board to compensate. Which may be exactly how they intend this to all play out.

A Wednesday Morn Thought

Amazing to see news photos this morning of Senator Edward Kennedy walking out of the hospital where he was diagnosed with a malignant brain tumor. To see the non-stop news coverage yesterday, you would have thought he had days (maybe hours) to live and would only depart the doctor place in a horizontal position. Maybe we'll have Teddy around for this election, after all…

me on the radio

As explained on this page, I'm a guest on today's installment of Fresh Air, the popular conversation program on National Public Radio. The subject is Jack Kirby and my new book on him, and that page has an excerpt from the book.

After I mentioned I was doing the show, I received a number of e-mails advising me on how to respond to the interview style of its host, Terry Gross. My correspondents missed the fact that the interview had already been recorded by then, and they didn't know that my interrogator was not Ms. Gross but the program's TV critic, David Bianculli. We conversed for 40-45 minutes (it seemed) and I assume they're going to edit it down by at least half, which is fine with me, especially if they lose the portions where I was incoherent and clumsy of word, and include the occasional moments when I made sense.

I believe the program will be available for listening on this page, beginning around Noon (West Coast Time) and I'll post a more direct link when there is one. And like I said the other day, you can also turn on your radio and hear it. People still do that, I'm told.

Judy, Judy, Judy!

janetwaldo02

Tomorrow on Shokus Internet Radio! Janet Waldo guests on Stu's Show, a live, two hour chat fest that you can listen to, absolutely free! Janet is, of course, the veteran radio-TV-cartoon actress who is best known as the voice of Judy Jetson and Penelope Pitstop. She is a charming, wonderful lady who has been working in show business since she first sounded like a teenage girl. She still sounds like a teenage girl, as you'll hear if you tune in.

Matter of fact, don't be satisfied to just tune in. Call in and ask Janet a question about…oh, maybe about her work on I Love Lucy or about her years on radio as Corliss Archer. You can even ask her if it's true that she's a distant relative of Ralph Waldo Emerson, the man for whom my junior high school was named. (I was the only person on campus, by the way, who knew who Ralph Waldo Emerson was. My English teacher thought he was some guy who made radios.)

My buddy Earl Kress will be co-hosting because interviewing Janet Waldo is a two-man operation. You can hear all this by going to the website of Shokus Internet Radio at the appropriate time, which is 4 PM West Coast time, 7 PM East Coast time. How can you pass up the chance to talk to Judy Jetson?

Today's Video Link

Here's another glorious ten minutes with the magnificent George Carl. If you don't know who he was, scroll back a few days on this site or do a search.

VIDEO MISSING

Watching Election Coverage

Tim Russert's getting pissed that Hillary Clinton doesn't realize he's already declared Obama the nominee.

Hey, if it makes Russert mad, that might be reason enough for her to stay in the race.

Recommended Reading

Can John McCain win in November? I don't think so. But if has a chance, it's going to involve doing what Ramesh Ponnuru says he'll have to do.

Go Read It!

One of the great features of The Smoking Gun website is their collection of "riders." These are contract add-ons when performers tour…a list of things they'd like in their dressing rooms, on stage, etc. Some of them are quite amazing with their piggish or fussy demands, or revealing about what really matters to the performer(s) in question. The guys who comprise Gnarls Barkley, for instance, insists that their dressing room be equipped with Magnum Condoms. Is that on the list because they need them or because they want everyone to believe they need them?

But they recently posted the all-time champ among such documents. I'm not particularly a fan of Foo Fighters but I would be if their music was as wonderful as their touring rider.

Attention, News Media:

Ted Kennedy is not dead yet. I know it looks bad and I know we kind of expect male Kennedys to die and that you're surprised he's lived as long as he has. But he's not dead yet. If you wait until he is, we only have to go through all these eulogies once.

From the E-Mailbag…

I'm not sure if this correspondent wanted his name withheld or not so I'll err on the side of protecting his identity…

As an employee of United Airlines I think the most pertinent quote in the article about consumer satisfaction regarding airlines was the following one about the passengers themselves, "They buy primarily on price, and very little else," he said. "The result of that is very low service and a business model of cost-cutting that really leaves no one happy, certainly not the businesses, the shareholders or the flying public."

That really says it all. When I came to United in 1991 we offered a full service coach product, with meals on flights of 2 hours or longer. Southwest offered a bag of peanuts, a cup (not a can) of soda, and a cattle call boarding process. United could take you from coast to coast on either a non-stop between major cities or a one stop between smaller cities. On Southwest they took at least three flights to get you across the country.

United and other full service carriers could not entice the average traveler (plain folks going on a vacation) to pay any kind of premium for this higher level of service. Frequent business travelers did appreciate the difference but it was not enough to keep the business model. The internet made the situation even worse with so many sites showing all airfares between cities at a click of the mouse and intensifying the cost cutting.

So today we have very low prices, frequently so low that it costs the airline more than they charge to get you from "A" to "B". No industry can survive when their product costs more to make than they can charge to sell it, and the industry is going to consolidate in order to return to a business model where some level of profit is more routine and not an exception.

It's ironic that the carrier that drove the airline industry to where it is today (Southwest) still gets a pass from you and the rest of the traveling public because they don't expect much from them. While the same people apply a double standard to former full service carriers wanting them to give their former level of service at today's prices.

Southwest gets no pass from me. I'm just as rankled at them when they lose my luggage — as they do with alarming frequency — as I am with United when I have a problem and I can't find a United employee in the whole bloomin' terminal willing to discuss and solve it. I don't think either situation is acceptable, regardless of how much or how little the ticket cost.

If you search this site stem to stern, you'll find plenty of complaints from me about various air carriers. Not a one of them relates at all to whether I got peanuts or a can (as opposed to a cup) of soda. I suspect a key reason that Southwest is now one of the healthier companies in its field is that they figured out long ago that most people didn't care that much about refreshments. What we care about is getting from "A" to "B" with our luggage as close to "on time" as is possible, and we care about having competent service to assist us when something occurs that disrupts that process.

There's a certain minimum standard of service that I think it's reasonable to expect when you fly. If an airline cannot price their flights low enough to be competitive and still deliver that minimum level then I think they're guilty of bad judgment. It's the same kind of bad judgment that would be in play if they said, "Yeah, we know these ten planes have wings that are liable to fall off in flight…but we can't afford to fix them because we need to get fares down."

With the Internet unlikely to close down soon, comparison shopping is a new reality in the business. The carriers that survive will be the ones that learn to adapt to that fact o' life. I don't particularly like Southwest and before my most recent experience with United, I'd have been willing to pay a little more to fly United instead of Southwest if they (and I) were flying to the same city at the approximate time I wished to travel. I am no longer willing.

In any kind of business, if your get a Customer Satisfaction score of 56 out of 100, you're doing something wrong. It's too easy to blame it on the consumers and wail that they won't pay enough. Even if that's true — and it may be to some extent, though somehow Southwest got a 79 in that survey — that's not going to rescue your company. Merging with another airline people don't like won't, either. What will is if people like me stop having bad experiences when they fly. If for some reason you can't price your fares as low as Southwest and still make a profit…well, imagine the situation where your flight to where I'm going is $110 and Southwest's is $90. Then give me one good reason to spend the extra twenty bucks…because I certainly will. I'll bet a lot of people would. We just don't see that one good reason.