Last Word (Maybe) on Souplantation

I have about two dozen e-mails from folks who are either attorneys or think they know as much as one defending the Souplantation statement and their cavalier (to me) attitude towards anyone who's stuck with one of their gift cards now that the chain has gone bye-bye. Typical is this excerpt from a message from Don Kemp. "BK" is how lawyers refer to bankruptcies…

Once they start the wheels turning towards a BK, they really are limited as to what they can say and if (presumably) Karl or I were advising them on their BK I would not endorse the language you'd like to see. They really shouldn't give any hope or indication any bill or even gift card can be redeemed in any fashion before or after filing. The court will decide who gets what and how. Souplantation might make suggestions, but the court has to ensure the protocols are followed.

Okay. I concede the point. I just think it would have been better to say nothing about the gift cards. And yes, as just about everyone noted, a lawyer probably wrote the part that bothered me. Is it too much to think that there might be lawyers out there who could have said what they had to say in a classier manner?

NFMTV: Cartoon Voices Panel 2!

Featuring Jim Meskimen, Gregg Berger, Kaitlyn Robrock, Rob Paulsen and Debra Wilson…

Today!

From the E-Mailbag…

I received a lot of messages about the item here concerning Souplantation not making good on its gift cards. Most of them said something like what Karl Kuras wrote in this e-mail to me…

Long time fan of the blog and kid who grew up on the D&D cartoon and Garfield and Friends.

I'm also a lawyer who practiced bankruptcy law for many years. The Souplantation peoples' hands are probably tied on the refunds. Once a person or company (yeah, the Supreme Court thinks they're one and the same) begins to prepare for bankruptcy proceedings they are barred from paying any of their creditors.

The "court" they refer to is probably the bankruptcy court which will determine the priority of debtors and whether enough funds are left for the repayment.

I'm the last person to defend corporate America but this is sadly the best they can do under the circumstances.

No, I think they could have said something like, "We really appreciate all of you customers who bought gift cards and we wish we could somehow redeem them. But we're plunging into bankruptcy proceedings here and they're governed by laws that take most of that out of our hands. If it turns out there's any way we can make good on those cards, we will." They could have been much nicer about it.

I also seem to recall that there was some restaurant chain years ago that went outta business but still arranged with some other chain to offer something to gift card holders. The other chain wanted to see if they could inherit some of the loyal customers of the going-outta-biz firm so they offered to honor not the face value of the gift cards but some percentage up to a certain amount.

I knew about how bankruptcy court takes over in these situations. I was just amazed at how callous that second paragraph was towards folks who'd paid good cash for those gift cards and will probably never see a nickel on the dollar. The soft-serve frozen yogurt at Souplantation should have been that cold.

Go Read It!

Here's a profile of our friend Frank Welker. This article way understates how much this man has worked.

Today's Second Video Link

Here's another one of those Andrew Lloyd Webber musicals that's on YouTube for forty-eight hours, a few of which have already expired as I post this. This is Cats but not the recent movie version. It's a filming done in 1988 of the production that ran slightly less than forever at the New London Theatre on Drury Lane. It has Elaine Paige and Sir John Mills in its cast and I think it's fairly entertaining. But then I didn't hate the recent movie as much as some folks did…

Today's Video Link

Here's quite a find — and thanks to Steve Stoliar for telling me about it. It's from 1952, as am I, and it's a film made for the sponsors of Groucho Marx's TV show, You Bet Your Life, to be shown at some sort of national sales convention. Groucho, glancing often at off-camera cue cards or his secret projection screen, comes off as the kind of person who should have been ridiculed by the Marx Brothers. We are promised a backstage tour but the film never goes backstage and there's no real tour — but it's worth watching…

Dispatches From the Fortress – Day 65

I find that my life is more pleasant here in the Fortress when I don't pay a lot of attention to two closely-related topics: Donald Trump and what this global pandemic is doing to our world. The trick, I think, is to pay just enough attention so you know what to do to help yourself and those around you…but to not dwell on (a) bad news that teaches you nothing and (b) bad news about which you can do nothing. Hearing that Trump said some new stupid thing falls into both categories, especially since today's stupid thing will be forgotten by Sunday and replaced by three others.

(Someone wrote to ask me about "Obamagate." I think it's a reminder that with his attacks on Hillary, Trump learned he can fire up his easily-fired-up base and convince them that his opponents should be thrown in prison without actually pointing to any actual law that has been broken. And I wonder if anyone has said to him, "Uh, Mr. President…is it such a good idea for you to be promoting the concept of prosecuting former Presidents?")

Mostly, I try to focus on things I can accomplish…like getting Volume 7 of The Complete Pogo off to press and finishing my new book on Jack Kirby. They're not as important as saving the world from COVID-19 and POTUS-45 but I can actually do something constructive about them.

For a while on this blog, I ran a running tote on how many friends I'd lost due to their hysterical support of Donald Trump. I'm thinking of starting a new one tracking how many people I've had to cut out of my life because I'm sick of hearing them rant about how horrible he is. They're not trying to convince me. They just want to vent and I don't enjoy being vented at.

You need someone to talk to? Get a mynah bird. Tell it what you just have to tell someone. We'll both be happier…me because I don't have to listen to it; you because it'll listen to you all day and all night and disagree with you a lot less than I will.

Hello, Deli!

This will only interest folks in Los Angeles. Remember the sadness when it was announced that Nate 'n Al's Delicatessen in Beverly Hills was closing forever? Well, "forever" turns out to be a little less than two months.

It's back, at least for a while. The menu has been pared back and like all L.A. eateries, you can't go in and eat a meal there but you can do take-out. And if you want deliveries, they're on Postmates. I intend to try that soon.

Tonight!

Just a reminder: Tonight at 7 PM my time (which is Pacific time), I will be interviewing my longtime pal Paul Levitz about DC Comics, the company of which he was a vital part for thirty-something years as an assistant editor, an editor, a writer, a publisher and the president of the whole danged operation. I know a lot about DC but Paul knows a lot more. If you're interested in the firm or its comics, this is not a conversation you want to miss.

It'll be live on www.newsfromme.tv and I'm going to try and embed it here but the embeds don't always work for every browser. You can certainly watch the replay later but it may be more fun live and if you're watching on a YouTube page (like this one), you can send comments and questions our way. I can't guarantee we'll get around to answering all your questions but I can guarantee a long dialogue about the company I worked for from afar and Paul worked for from anear…

Soupy Sales

Every so often, the last chapter of a story ruins the whole thing. As you know, I was a big supporter of the Souplantation chain, promoting them here often. Their tomato soup even got nice mentions on the TV shows, The Big Bang Theory and Two and a Half Men because of this blog's relentless plugging.

They've sent an e-mail out to all the folks on their mailing list and also posted a statement on their website. The first paragraph is very nice but the last one makes me sorry I patronized and recommended them so much…

As you may have heard, we are unable to re-open out 97 Souplantation and Sweet Tomatoes restaurants due to the Covid-19 pandemic. The outpouring of love on social media has been overwhelming and we are so grateful to all of the sweet memories you have shared with us. We would like to thank our 4,400 team members for their dedication and love they have shown to our local communities. We will miss you tremendously and wish you all the best.

For our gift card inquiries, refund options are limited at this time. You may be able to dispute the purchase with your bank or credit card company. Otherwise, there may be an alternative option available through the court in the future.

In other words: "Yes, we know a lot of you paid us in advance for future meals but since we're shutting down, we're not giving you that money back. If you don't like it, you can go to a lot of trouble to call your bank or your credit card company and see if they'll give you a refund — yeah, like they're really going to do that — but we got your money so we don't really care unless someone takes us to court over this."

I wish I had those sweet memories of the place but this kind of kills any I might have had. And I don't even have an unused gift card.

Today's Video Link

Stars of the musical comedy stage recall their worst auditions. How could that not be fun to watch?

My Webcasts

As you may have noticed, I have combined my expertise at hosting panels at comic conventions (which pays nothing) with my expertise at blogging (which pays nothing) and moved into the new field of webcasting (which pays nothing). I still quite haven't mastered this last skill. So far, the beginning of every webcast I've done has had some screw-up due to operator error, a software glitch or both.

The first minute or so of last night's Conversation with Dick DeBartolo looked like a bloopers special but once we got going, things were okay from my end and Dick was very interesting and funny. People are watching it online in surprising numbers and you may want to follow the trend.

Tomorrow night, I'll be chatting with my longtime friend, Paul Levitz. When I first knew Paul, he was publishing fanzines and saying he didn't want to spend his career in the comic book industry. Next thing I knew, he was either President or Publisher of DC Comics. (He was both at various times but I'm not sure of the order.) What changed? Well, we'll be discussing that and many other things about that company but one thing I know changed was that Paul, once he got into a position of power, he did a lot of things that turned DC into a much better company to work for…which meant he also indirectly turned Marvel into one, as well.

Between us, we know almost everything about DC Comics. If you're interested in almost anything about that company, especially in the last three decades of the previous century, join us live at 7 PM Pacific Time.

And of course on Saturday, we have the second online Cartoon Voices Panel. I have done the job a good voice director does, which is to assemble a great company of voice actors. This one is Rob Paulsen, Kaitlyn Robrock, Gregg Berger, Debra Wilson and Jim Meskimen. In theory, there's no way I can mess this up but, of course, I will…somehow.

Next week, I'll be doing two more one-on-one conversations. On Tuesday, May 19, Scott Shaw! and I will be discussing the early days of what they now call Comic-Con International and at some point, we'll switch over and talk about working for Bill Hanna and Joe Barbera. On Thursday, May 21, the wonderful comedy writer-producer Cheri Steinkellner and I will discuss her work on The Jeffersons, Cheers, Bob, the cartoon show Teacher's Pet, the Broadway show of Sister Act and a whole lotta other things. I have a lot of interesting friends…